Built in 2003 and refurbished in 2007, the Holland America Oosterdam weighs 82,305 tons and carries 1,916 guests. Vibrant colors and exciting artistry complement this mid-sized ship, the second of the Vista-class ships from Holland America. Through the Culinary Arts Center, guests can engage in enriching lectures from Master Chefs and culinary guests on food preparation, pairing, and more. Dining onboard the Oosterdam is enjoyed in the 5-course Vista Dining Room, the reservations-only Pinnacle Grill, and the casual Lido Restaurant. Holland America also offers programs for kids onboard with Club HAL for kids age 3 – 12 and The Loft for kids age 13 – 17.
Holland America's Oosterdam receives high marks for its friendly and attentive staff, generally good food, and interesting itineraries. Many guests praise the ship's cleanliness and service, but note that the ship is showing its age and could use refurbishment. Entertainment and activities are often described as geared toward an older crowd, with some guests wishing for more variety and energy. Excursions and ports are a highlight for many, though some express disappointment with last-minute changes or lack of information. Pricing is seen as fair, though some mention hidden fees and expensive extras. Overall, the Oosterdam offers a comfortable and enjoyable cruise experience, especially for those seeking relaxation and attentive service, but may not be ideal for those seeking high-energy activities or modern amenities.
Service is consistently praised as friendly, attentive, and professional, with many guests highlighting the crew's willingness to go above and beyond. Some isolated complaints about slow service or feeling rushed, but these are outweighed by positive experiences.