Holland America's Oosterdam receives high marks for its attentive and friendly service, excellent food, and well-organized itineraries. Many guests praise the staff and crew, the cleanliness of the ship, and the overall value. However, recurring criticisms include the ship's aging condition, limited entertainment and activities (especially for younger or more active guests), inconsistent excursion experiences, and expensive or unreliable internet. Food quality is generally good but some guests note a decline or lack of variety. The ship is often described as best suited for older travelers. Despite some negatives, most reviewers would recommend the Oosterdam, especially for its service and value.