Holland America cruises receive high marks for their attentive service, beautiful destinations, and overall enjoyable experiences. Many guests praise the friendliness and professionalism of the staff, the cleanliness of the ships, and the well-organized itineraries. However, some guests note that the ships are aging and could use updates, and there are mixed reviews about the food quality and entertainment variety. Excursions and port experiences are generally positive, though some travelers wish for longer stays at certain destinations. Pricing and value are seen as fair, but some mention increasing costs and reduced amenities. Overall, the cruise line is recommended for its service and scenic routes, with room for improvement in food, entertainment, and ship modernization.