The Nieuw Statendam by Holland America receives high praise for its exceptional service, cleanliness, and food quality. Most guests highlight the professionalism and friendliness of the crew, the modern and comfortable ship, and enjoyable itineraries. Entertainment and activities are generally well-received, though some guests found them lacking compared to previous experiences. There are recurring concerns about crowded public spaces, occasional understaffing, and noticeable cutbacks in food and service. Specialty dining and excursions are often mentioned positively, but internet connectivity and some aspects of pricing and value receive mixed feedback. Overall, the ship is recommended for mature travelers seeking a relaxing and well-serviced cruise experience.