The Nieuw Statendam receives high praise for its exceptional service, cleanliness, and food quality, with many guests highlighting the professionalism and friendliness of the crew. The ship itself is modern and well-maintained, offering a comfortable and enjoyable cruising experience. While entertainment and activities are generally appreciated, some guests found them lacking compared to previous cruises or other lines. Dining receives mostly positive feedback, though some mention cutbacks and upcharges for certain menu items. Cabins are described as clean and comfortable, though a few found them small or noisy. Excursions and ports are well-liked, but crowding and occasional itinerary changes were noted. Internet connectivity and some specialty services could be improved. Overall, the Nieuw Statendam is recommended for its value, especially for mature travelers, though some guests noted a decline in certain areas post-pandemic.