At 86,700 tons with a guest capacity of 2,106, the Nieuw Amsterdam is one of Holland America’s newest and largest ships. Onboard, travelers will discover a unique décor which reflects the history and style of the traditions of New York City. Featuring several highlights including the Explorer’s Lounge Bar, the trendy Silk Den Lounge, a luxury jewelry boutique, a photo and imaging center, and more, an array of activities and entertainment is available for guests to enjoy. Private cabanas onboard the Nieuw Amsterdam are available for travelers to reserve daily, and guests in the new Spa Staterooms can enjoy special spa amenities and more. In addition, kids onboard the Nieuw Amsterdam can benefit from areas devoted just to them such as Club HAL for kids age 3 – 12 and The Loft for teens 13 – 17.
Holland America's Nieuw Amsterdam receives generally positive reviews for its service, food, and overall cruise experience, with many guests praising the friendly staff, cleanliness, and well-organized itineraries. However, some guests note a decline in entertainment quality, repetitive food options, and extra charges for amenities like specialty dining and internet. The ship is especially popular among older travelers and those seeking a relaxing, scenic cruise, though a few reviewers mention maintenance issues and a lack of variety in onboard activities. Overall, the ship is recommended for its value, service, and destinations, but may not meet the expectations of those seeking more vibrant nightlife or diverse entertainment.
Service is frequently highlighted as a standout feature, with many guests describing the staff as friendly, helpful, and attentive. Some negative comments mention occasional lapses in service, particularly in the buffet and Lido Market.