AmaWaterways cruises, particularly on the AmaSonata, receive overwhelmingly positive reviews for their exceptional service, high-quality food, well-organized excursions, and beautiful ships. Passengers consistently praise the professionalism and friendliness of the staff, the cleanliness of the ship, and the overall cruise experience. Some minor criticisms include small cabin sizes, occasional issues with excursions or cruise directors, and the impact of river conditions on itineraries. Pricing is noted as high by some, but most guests feel the value is justified by the quality of the experience.