AmaWaterways cruises, particularly on the AmaSerena, receive overwhelmingly positive reviews for their exceptional service, delicious food, well-organized excursions, and high-quality accommodations. Guests consistently praise the friendly and attentive staff, the cleanliness and comfort of the ship, and the variety of activities and tours offered. While a few minor criticisms are noted—such as limited wine selection on some cruises and occasional crowded excursions—the overall sentiment is that these cruises provide excellent value and a memorable experience. Many guests are repeat customers or plan to book again, highlighting the cruise line's consistency and high standards.