When it was refurbished in 2018, Independence of the Seas became the first ship in Royal Caribbean's fleet to get the Royal Amplified treatment, which added the best in cruise entertainment and amenities. That means that you can look forward to fun-filled days, action-packed nights, and delicious food while you cruise the Caribbean.
Thanks to the ship's seemingly endless list of things to do at sea, there is something for every cruiser, regardless of age or interests, which is why Indy is consistently recognized as one of the best ships for families. The Adventure Ocean program offers action-packed programming and kid-only spaces for cruisers aged six months to 17 years, while the adults-only Solarium provides a pool and tranquil environment for those who need a break from the excitement.
The buzziest additions to the ship are definitely the theme park-like amenities, which include dual racing waterslides and SkyPad, which is part virtual reality game and part trampoline bungee. Younger cruisers will go wild for Sugar Beach, a candy shop with a mind-boggling array of rainbow-colored confections. Adult cruisers will appreciate the number and variety of watering holes that range from Champagne to Playmakers Bar and Arcade.
Independence of the Seas receives generally positive reviews for its service, entertainment, and family-friendly atmosphere. Many guests praise the staff's friendliness and the variety of activities available for all ages. However, there are recurring criticisms regarding food quality, crowded public areas, and extra charges for amenities that were once included. Some guests also mention issues with organization during embarkation/disembarkation and guest services. Overall, the ship is seen as a solid choice for families and groups, but with room for improvement in food, value, and crowd management.
Service is frequently highlighted as a strong point, with many guests praising the friendliness and helpfulness of the staff, especially in dining and housekeeping. However, some reviews mention inconsistent service, particularly at guest services and in busy areas.