Grandeur of the Seas receives high praise for its exceptional crew and service, with many guests highlighting the friendliness and attentiveness of staff. However, the ship itself is frequently described as dated and in need of refurbishment, with issues such as small or musty cabins, malfunctioning elevators, and worn public areas. Food quality is mixed, with some guests enjoying the main dining room and specialty restaurants, while others found buffet options lacking and food often cold or bland. Entertainment and activities are generally well-received, though some found the offerings limited compared to newer ships. Excursions and ports are a highlight for many, but weather and itinerary changes have caused disappointment. Pricing and value are a concern, with many noting extra charges for drinks, internet, and gratuities. Overall, while the crew and service elevate the experience, the ship's age and added costs detract from the overall value.