Brilliance of the Seas receives high praise for its exceptional service, friendly staff, and enjoyable itineraries. Guests consistently highlight the quality of food, cleanliness, and the welcoming atmosphere on board. While many found the entertainment and activities enjoyable, some noted that the ship is showing its age and could benefit from updates. A few guests experienced issues with cabin comfort, maintenance, and communication, but overall, most reviews reflect a positive cruise experience with memorable moments for families and couples alike.