A sure diamond in the seas – Diamond Princess will navigate you through the ocean to some of the world’s most beautiful destinations. While onboard, Avoya Travel guests can enjoy hand-tossed pizzas by the pool, a feature-film at the Movies Under the Stars, or kick back at the adults-only retreat, The Sanctuary. Dining is not something to worry about, as Diamond Princess is filled with delicious dining options. Have a family meal at one of the Main Dining Rooms for anytime dining, taste Sabatini’s delicious Italian-inspired restaurant, or choose your own fare at the endless Horizon Court buffet. From innovative features and amenities to fantastic service, a cruise vacation onboard Diamond Princess will surely help you ‘escape completely’.
Reviews for this cruise ship are mixed, with many guests praising the crew's friendliness, ship cleanliness, and efficient operations. However, there are recurring complaints about limited food variety, lackluster entertainment, communication issues regarding port changes, and problems with the Medallion app and pre-boarding process. While some guests had outstanding experiences, others found the cruise underwhelming, especially in terms of food, activities, and customer service. Excursion and port issues due to weather and poor communication also impacted overall satisfaction.
Service is generally praised for crew friendliness and efficiency, but there are notable complaints about pre-boarding chaos, lack of communication, and inconsistent customer service.