The Norwegian Escape receives generally positive reviews for its service, food, and entertainment, with many guests praising the friendly staff, cleanliness, and variety of activities. However, some guests report issues with crowded public spaces, slow or inconsistent service, and disappointment with certain aspects of food quality and ship layout. Specialty dining and excursions are often highlighted as high points, while the ship's large size and extra charges for amenities are common complaints. Overall, the ship offers a fun and memorable cruise experience, especially for families, but may not suit those seeking a quieter or more intimate atmosphere.