The Norwegian Escape receives generally positive reviews for its service, food, and entertainment, with many guests praising the friendly staff, cleanliness, and variety of activities. However, some guests note issues with crowding, ship layout, and inconsistent food quality. Specialty dining and certain staff members receive high marks, but there are complaints about extra charges, slow service, and limited pool space. The ship is often described as large and lively, which some guests love and others find overwhelming. Overall, the Escape offers a solid cruise experience with a few areas for improvement.