Holland America's Zuiderdam receives high marks for its exceptional service, friendly and attentive staff, and well-organized operations. Guests consistently praise the quality and variety of food, though some note recent declines in main dining room selections and occasional issues with specialty restaurants. Entertainment and activities are generally well-received, especially musical performances, but some guests find daytime options and main stage shows lacking. Cabins are often described as comfortable and spacious, though a few mention maintenance or storage issues. The ship is noted for its cleanliness and classic atmosphere, appealing mostly to a mature crowd. Excursions are popular and informative, though some guests report logistical problems or high prices. Overall, the Zuiderdam offers a relaxing, value-driven cruise experience, especially for those seeking a slower pace and excellent service.