The Holland America Volendam receives high praise for its attentive and friendly staff, well-organized excursions, and interesting itineraries. Many guests enjoyed the food, though some found it inconsistent or uninspiring. The ship is described as clean and well-maintained, but several reviewers noted that it is older and could use updates. Entertainment and activities are generally appreciated, though some found them limited, especially on a smaller ship. Pricing and value are mixed, with some guests feeling nickel-and-dimed by extra charges. Excursions are well-organized but sometimes overpriced or disappointing. Overall, the Volendam offers a pleasant cruise experience, especially for those valuing service and interesting destinations.