Built in 1999 and refurbished in both 2005 and 2009, the Holland America Volendam carries 1,432 guests and weighs 61,214 tons. Flowers are a theme onboard the Volendam, and guests can find them throughout the ship, from fresh flowers in vases to flower-print upholstery. Cuisine can be enjoyed at the Rotterdam Dining Room, the Pinnacle Grill, and the Lido Restaurant. In the Frans Hals Show Lounge, vocalists, dancers, and more perform regularly. Holland America also offers the Greenhouse Spa and Salon onboard the Volendam for guests to benefit from soothing treatments and beauty services. Kids have their selection of entertaining activities too, from Club HAL for ages 3 – 12 and The Loft and The Oasis for teens ages 13 – 17.
Holland America Volendam receives high praise for its exceptional service, friendly staff, and well-organized excursions. Many guests enjoyed the diverse itineraries and interesting ports of call, though some felt certain excursions were overpriced or poorly managed. The food is generally considered good, with some standout specialty dining experiences, but there are occasional complaints about buffet quality and extra charges for menu items. The ship is described as clean and comfortable, though some mention dated decor and maintenance issues. Entertainment and activities are appreciated, especially for older travelers, but some guests found options limited on the smaller ship. Overall, the Volendam offers a pleasant cruise experience with a few areas for improvement.
Service is consistently highlighted as a standout feature, with staff described as attentive, friendly, and professional. Many guests felt well cared for throughout their journey.