The Nieuw Statendam receives high praise for its exceptional service, cleanliness, and modern amenities. Most guests highlight the professionalism and friendliness of the crew, quality dining options, and enjoyable entertainment. However, some reviews mention recent cutbacks in food and service, crowded pool and dining areas, and issues with internet connectivity. The ship is generally seen as catering to a more mature crowd, with fewer activities for younger guests. Overall, the cruise experience is rated very positively, with many guests eager to sail again, though a few express disappointment with certain aspects.