The Nieuw Statendam will combine the signature service and classic style that Holland America is known for, but with added elegance and modern touches to raise the bar for 21st century cruising. The ship’s interiors, created by designer Adam D. Tihany and ship architect Bjørn Storbraaten, will blow guests away! From the stunning three deck high central atrium to the sophisticated staterooms filled with thoughtful amenities, no detail has been spared in design. The Nieuw Statendam represents over 140 years of Dutch seafaring history and seamlessly blends traditional and modern elements.
This beautiful new ship is launching in December 2018!
The Nieuw Statendam receives high praise for its exceptional service, cleanliness, and food quality, with many guests highlighting the professionalism and friendliness of the crew. The ship itself is modern, well-maintained, and offers a comfortable cruising experience. Entertainment and activities are generally well-received, though some guests found them lacking compared to previous cruises or other lines. Dining experiences are mostly positive, especially in specialty restaurants, but there are complaints about menu changes, upcharges, and occasional cold or mediocre food. Crowding at pools and buffets, as well as some issues with internet connectivity and occasional understaffing, are noted. Excursions and ports are often described as enjoyable and well-organized. Overall, the Nieuw Statendam is recommended for mature travelers seeking a relaxing and high-quality cruise, though some recent cutbacks and policy changes have been noticed.
Service is consistently highlighted as a standout feature, with staff described as attentive, professional, and going above and beyond to ensure guest satisfaction. Some isolated complaints about understaffing and service lapses exist, but the majority of feedback is overwhelmingly positive.