20-Night Mexico Cruise

Holland America's Nieuw Amsterdam receives generally positive reviews, especially for its attentive service, quality food, and well-maintained ship. Many guests praise the staff's friendliness and professionalism, the variety of dining options, and the cleanliness of the cabins. However, some guests note a decline in entertainment quality, repetitive buffet menus, and occasional maintenance issues. Pricing and value are seen as fair by most, though some feel nickel-and-dimed by extra charges. Excursions and ports are often highlights, though weather and itinerary changes can impact satisfaction. The ship tends to attract an older crowd, and internet connectivity is a common complaint. Overall, Nieuw Amsterdam is recommended for its relaxing atmosphere, excellent service, and memorable destinations, but with room for improvement in entertainment and specialty services.