AmaWaterways cruises, particularly on the AmaSerena, receive overwhelmingly positive reviews from guests. Travelers consistently praise the attentive and friendly service, high-quality food, well-organized excursions, and the cleanliness and comfort of the ship. Many guests highlight the professionalism and warmth of the crew, the variety and quality of excursions, and the overall value for money. While a few minor criticisms are noted—such as occasional issues with wine selection, tour pacing, or flight arrangements—the vast majority of reviews describe the experience as exceeding expectations and highly recommend the cruise line.